Cheronimo is a veteran-owned company specializing in maintaining the exterior of a home. Whether it's getting dirty, braving heights, operating power equipment, or manipulating heavy objects, we love the action. And we're darn good at it =)
We currently provide service to addresses within Salt Lake County, Utah.
If you wish that Cheronimo were available in your area, or you wish we offered a particular service, let us know! Click here.
There are some unfortunate realities to modern society that we need to protect ourselves from, so we do require a pre-authorization on a credit or debit card of your choosing the first time we provide service to you. For repeat customers we don't worry about this. A pre-authorization is simply a hold on your account for a set amount, but no money is actually withdrawn. Upon completion of service, that hold will be removed and you'll pay using your preferred means (cash, venmo, debit, or credit). The hold amount equals the estimated cost of the service. So, for example, if you book a 2-hour full service gutter cleaning, the hold amount would be $140.
Estimate this as best as you can. Service durations allow us to be efficient with our time and to provide you with flexible pricing. We prefer that you err on the high side your first time and then adjust from there for future appointments. We charge based on how long the service ultimately takes, not how long you book for. And we have no interest in milking the clock. For one, the majority of our business comes through referrals. The best way to get a referral is to earn your trust. For another, we built our pricing structure to incentivize completing jobs as quickly as possible (without sacrificing quality). You'll notice that our hourly rate gets progressively lower the longer the service duration. So our preference is to complete your service request quickly and with great quality, leaving as much time in our day as possible for more appointments.
On individual service pages, we've tried to give some guidance for how long certain services generally take. But estimates are inherently inaccurate, and somebody often times walks away unhappy. And though a "free estimate" sounds nice, it's not really free. To provide a reasonably accurate estimate, time has to be spent by the business. And time is money. A business that provides free estimates bakes in an allowance for that time into their pricing structure. Basically, if they didn't provide free estimates, their pricing could be lower. So we employ a different business model. Our price structure punishes us the longer it takes us to complete a job. So it is in our best interest to, say, crank out two 2-hour appointments than it is to dilly-dally on one appointment for four hours.
Additionally, none of the services we offer are one-time-ever services. They may only be needed once per year, but that's every year that we would hope to have your business. If you are not happy with the work that we do, we lose your business forever. Not only that, but you won't recommend us to anybody. And the vast majority of our business comes through referrals, so we are enormously sensitive to making sure you pay as little as possible for high quality work. So, long story short, we don't visit properties just to provide quotes/estimates for individual jobs. We earn our business by earning trust, and growing organically from there after our customers learn how much more affordable we ended up being compared to other "quotes". If your budget is such that you definitely can't spend more than a certain amount on a job, you can set the appointment duration to whatever that limit is, remembering that if it takes us less time you'll be charged less.